Universal at Capacity

Universal Studios Florida and Island of Adventure reached capacity within 10 minutes on December 30, 2020. The parks have been filling up every day since December 27, 2020. It’s likely this streak of reaching capacity could continue into the beginning of 2021.

The parks are running at 35% capacity, but any notions of social distancing seem to have been thrown out the door by guests waiting to enter the parks from the parking structure. In videos I watched an occasional visitor could be seen without a mask or wearing the mask as a chin strap.

Universal actually sent out a tweet asking guests to make other plans if they are flexible… “We expect our theme parks will reach capacity very early in the day on Wednesday, December 30th. If your plans are flexible, please consider visiting another day. Before your visit, check our social channels or call the capacity hotline at 407-817-8317 for real-time updates.”

  • Guests and team members are required to wear face coverings
  • Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal City Walk or the theme parks
  • Staggered parking within the parking garage to help create distance between travel groups
  • Limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure
  • Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures
  • Social distancing at all locations through the parks, to include attractions, shows, restaurants and merchandise locations
  • Having Virtual Line™ experiences available for select attractions
  • Offering contact less payments and “no touch” policies where possible