IDignity Intake Station at the Client Service Event

Posted on by Thor

In the Salvation Army Gym (440 West Colonial Drive Orlando FL) people started entering for help in getting IDs. The first stop was the intake station. Volunteers lined one side of this long table dressed in their IDignity volunteer T-Shirts sitting opposite people seeking assistance in getting identification. First of course the need would need to be assessed. IDignity provides assistance in obtaining Florida ID cards and licenses,
birth certificates, Social Security cards, replacement citizenship or
immigration records and other documents needed to obtain an ID/license.

Once the forms were filled out and the person was issued an entry number, the volunteer would raise his or her hand which would bring over a volunteer who would provide a personalized path to start the process of obtaining identification documents. Some people came with all the paperwork needed to make getting the ID easy but others required more work. I overheard one volunteer telling a person that they just needed to mail themselves a letter to verify their address. Funny how in this digital age that a stamped envelope if a solid verification of a residence.

The place ran like clockwork. Sometimes the person did not need to face the task alone. A friend might stay by their side the entire day. People were from all walks of life. Some dresses in button down shirts and dress shoes while others were far more informal. A mother came with her new born child on her hip.

I was introduced during the orientation, so many volunteers came up to me to see my progress on the sketch. I had met some of these people at other fund raisers and community events around town. They all were so thankful that the mission of this place might be introduced to a new audience. IDignity has serviced over 20,000 people which is about the population of Maitland Florida.

I was told that the last venue that these events were held in was much smaller, so everyone is thankful for the full basketball court of space where they can help the community’s needs. The ID card acquired brings each person the freedom to apply for work or school, gain access to shelters, seek
help from social service programs, open a bank account or cash a check,
secure permanent housing, or overcome many other obstacles to being
self-sufficient.

IDignity Orientation

Posted on by Thor

I went to an IDignity event at The Salvation Army Gym (440 W. Colonial Dr.,

Orlando, FL 32804) which is near the construction for the new Creative Village. These events happen every Third Thursday of each month. Volunteers had to arrive by 7am. I tried to get there at that time, but the parking lots were full so I parked several blocks away in Parramore and walked.

There was a line outside the Salvation Army of people waiting to get in to obtain identification. On man had set up outside at 4am to be ready when the doors opened. He would be the first to go through the process of getting his ID. Service is first-come, first-served.

I asked a volunteer where to find the volunteer entrance. Ben Jimenez the creative media specialist, was my point person, helping me get oriented. Michael Dippy, the Executive Director, shook my hand and thanked me for helping tell their story. When I arrived inside, volunteers were getting their orientation. Many volunteers had returned time and time again and others were new to the process. A blue curtain separated the gym into two halves. In the first area, volunteers greet patrons, giving them a numbered card that is the patron’s guide through the event. Danielle Landaal, the program manager, explained how the day would proceed with people first entering at 8:30am to 11am. Intake would end when maximum capacity was reached.

Put simply, IDignity restores dignity and hope by providing identification. It was created to help the disadvantaged in Central Florida
through the complex steps of getting personal identification. Documents
like birth certificates, Florida ID cards, and Social Security cards
are essential for anyone to fully take part in society.

Every person’s story is unique. I was told about a man who was visiting Orlando as a tourist and he was robbed. He was stranded here living for a time at the airport unable to fly home. Getting his identity back meant he could get his life back. An ID the basic building block needed to get any job, a place to live and to become a contributing member of society.

After this orientation meeting, the volunteers splintered off into smaller groups. Some volunteers would be helping patrons at the intake station.  People could obtain a birth certificate on site, get a Florida ID or driver’s License on site, get assistance from Social Security or the Department of Veterans affairs, get legal counsel or ask about health advice. What is amazing is that all these social services have agreed to come together under one roof once a month, thus simplifying the process.

The room was a buzz and the doors opened allowing the first people in for assistance…